She was excellent And that i hope she is on the flight next spet After i am likely back to St Thomas Many thanks Mike
I flew from Orlando to Dallas to Las Vegas yesterday and Once i received dwelling and unpacked, I found one among my objects was missing from certainly one of my checked bags.It was a shaving kit which was within a zippered pocket on the surface of the bag. I referred to as shopper service in Las Vegas and was informed there's nothing they are able to do.
I would like a credit rating for a flight we skipped from Phoenix to Spokane. We skipped the flight because it took us so prolonged to obtain thru customs. We were flying from Mazatlan and likely thru customs in Phoenix.
Their service has become horrendous. Right after I did not catch a connecting flight to my grandmother’s funeral simply because they only had a person mechanic in the whole airport, they agreed to purchase my lodge expenses. Even so, it took them three months to obtain back again to me, and by the point I bought the Examine, it had presently been cancelled.
I have bundled an short article that outlines your business as staying the worst airline within the sector which isn't one thing to generally be happy with. Depending on my expertise I'll say that i'm hardly ever gonna fly with your company all over again, and neither will everyone I understand. I have by now publically declared my frustrations together with your airline on each of the social networking web-sites.
I am astonished at the lack of buyer service at American Airways. I had been a flight attendant for 30 decades and took wonderful satisfaction while in the training I been given from American. On the new journey I viewed a passenger and agent argue about which one particular was ruder. There is not any apparent enforcement of grooming principles wherever in the organization.
I have also published about my luggage getting scraped up and ruined…. I feel just as if I'm because of some compensation, in addition to a refund of $50 for my vacation…. I am a affected person lady, but I do hope anyone contacts me shortly relating to this….
What good is creating your displeasure to this so called “client service†if absolutely nothing is finished to address the grievance.
Every so often you find somebody who certainly do The task These are paid to accomplish. I not only discovered a single , I discovered several at American Airlines .When traveling 01/twenty five/sixteen from St. Louis Mo. to Ft Lauderdale I still left my black canvas Ralph Lauren polo carry on within the gate, I wasn't authorized off the plane to retrieve it as the door was closed and the jetway eradicated.
I didn't have any bags to check! Why does AA Shopper Service proceed to lie about good reasons that the flight was overbooked? The ticket agent instructed me the flight was overbooked.
Instances have altered and its pretty unfortunate. BTW – Our flight to Madrid was with Iberia as well as encounter was the entire opposite! The plane was vibrant, clean and contemporary along with the food selections were appetizing as well as the attendants were being conscious of food stuff ingredients. Clearly it can be achieved suitable!
Never hop over to these guys I repeat in no way will I select American Airlines. Again.Totally unprofessional staff within the ticket agent to flight attendants. Many of the jokes I've listened to over it currently being a †cattle hauler †airline is regrettably genuine in my the latest experience.incredibly unfortunate.
we constantly fly united. normally. recently, nevertheless, we experienced the opportunity to buy a much reduced fare on the internet by way of american airlines. now i see why it absolutely was reduce — purchaser service was atrocious, the web site didn’t do the job properly, and i misplaced out on a good deal.
I had been attempting to get ticket for 15 year outdated son and couldn’t use website for he was deemed minor. I called shopper service and she assisted me with airline purchase. I precisely requested if I necessary to terminate if I could in just 24hours. This attendant stated yes. I discovered four several hours later on The rationale son would need to fly was cancelled. I named back to cancel the flight the attendant advised me I couldn’t terminate flight and it absolutely was a nonrefundable ticket. I told her condition as stated previously mentioned she said she couldn’t do something. I asked to get a supervisor, I received 1 and discussed the specific situation, she explained I couldn’t terminate it and have my money back she was exceptionally rude and hung up on me. I termed back to request for another supervisor and as I used to be conversing with this supervisor she knowledgeable me that the last supervisor said in her report I refused voucher. What at any time a voucher was I was not even sure. Then 2nd supervisor told me what she believed. And so the flight wasn’t cancelled because she mentioned to wait a few times before I make my closing choice and she would wave modifying cost to take action And that i shouldn’t have any trouble.