i was privileged enough to be on board American Airways Flight #32 (LAX – JFK) on labor working day….my spouse and i were being seated independently…we experienced a Loss of life inside the spouse and children and had been intending to nyc for your funeral…….
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I want a credit rating for any flight we skipped from Phoenix to Spokane. We missed the flight as it took us so very long to get thru customs. We were flying from Mazatlan and heading thru customs in Phoenix.
This agent was from line and disrespectful. There was NO basis for her attitude, particularly when there was NO line and several brokers standing in the counter like they were All set and equipped to assist. Janet Ault
We've been so outstanding upset with this kind of mis-therapy and bad management by American Airways and will never fly you all over again.
I've tried using contacting and was on for 15 minutes just to be hung up on. I have despatched 2 emails without any reply… I love your airline but hoping to have a transform manufactured so we don't shed many of the The cash we put in on our flight simply because we aren’t able to make it because my fiancés grandmother handed absent and we have to be here and may’t depart at this time with the funeral arising all through our scheduled excursion. I haven't been capable of get any place and becoming that I am a Journey Agent, I understand that for cases like this, even with non-refundable tickets, the Airways may give a credit rating for partial or may possibly even give credit history for the full volume for use on upcoming travel.
I desired to vent my irritation Together with the baggage circumstance using your airline. Almost everything else was very good, nevertheless the way my baggage was handled would make me Believe twice just before scheduling with AA once more. I used to be billed $twenty five Just about every way for one particular bag, not currently being told my bag can be carried on for no cost. To add insult into the $50 charged, my bag was harmed on the skin on remaining returned to me.
On 7/eighteen/14 my spouse And that i have been with your flight sixty seven from BCN to Jfk. We boarded the aircraft and found that it experienced no wifi or leisure possibilities within the seat. Once the food was served we requested the flight attendant When the meal had any peppers(the vegetable) in it since the “chicken†as well as other elements ended up unrecognizable. My husband is extremely allergic to peppers and he had to be certain there were none. The attendant stated she experienced no concept of what the meals elements ended up in both choice so he didn't take in. How tricky wouldn't it be in your catering dept to send out a listing of elements for this type of difficulty? The plane itself was old and warn on The within. When acquired within the aircraft, the mentor portion smelled of fecal subject and it took very a while for your smell to dissipate.
British Airways useful reference don’t enable us to utilize the lounge facility in London.This absolutely takes absent the quite privileges we imagined we experienced acquired over time.
I needed to give kudos to Gary Tourney, who helped me in Pittsburgh on April sixth. He went to lots of hassle to locate me A further flight and to reroute my luggage. Gary was pleasant and helpful and calm, and I actually appreciated how really hard he labored to help me.
I went to my lodge and invested the next FOUR hours on the telephone with AA within an try to have the bag sent to LGA initial thing each morning, in which I could be waiting.
Hello my name is larneta And that i flew with American Airlines for The very first time to try and do a suprise bridal shower for my best friend,but when I landed my baggage was not there.they sent my baggage to Wisconsin. Ihad All the things for the suprise bridal shower in Those people bags.I couldnt determine why they in which in Wisconsin and I didnt care I just needed them to generally be where by I used to be instantly.So I had to cancel anything. All her household and his friends and family.I used to be virtually crying from the airport she didnt even know I used to be there I came early just for the suprise.
We is not going to fly American Airlines ever all over again, and neither will my friends and family. they are going to eliminate a whole lot greater than the $863 he listed.
I can not get the grievance portion of the American Airlines Internet site to work. So this is the only spot i can discover to write-up my facts prior to mailing it towards the cooperate Office environment.